By entering the premises customers / visitors (paying or otherwise) consent and agree to the policies on this page
WE ARE A CASHLESS VENUE
Ratio Houston has a set capacity limit, in order to provide the best experience please make sure the entire party is present
for security purposes and to maintain a safe and environment at all times, Security will check all people and bags entering Ratio Houston
Customers personal property are their own responsibility, included but not limited to: Credit Cards, Keys, Phones, Wallets & Purses
ratio houston is not responsible for any lost, stolen, and/or broken items
Ratio Houston is not responsible for any physical or bodily damage done by, including but not limited to, coals, smoking, or slip/fall
Ratio Houston closes at 2am; last call for orders is 30 minutes before closing orders will not be accepted afterwards
For smooth service, Servers will close out after every transaction during peak business hours
Please do not stand on the furniture
Customers will be asked to leave for not following the rules or being otherwise rude/unruly
if you order a hookah flavor and you don't like it you can change it by ordering a refill
The reservation time slots are for two hours -
Extensions may be negotiated on a case by case basis as the two hour limit is only due to time and capacity
Food Allergy Notice: Please Be Advised That Food Prepared Here May Contain These Ingredients: Milk, Eggs, Meat, Soybean, Peanuts, Tree Nuts, Fish And Shellfish. Consuming Raw Or Undercooked Meats, Poultry, Seafood, Shellfish Or Eggs May Increase Your Risk Of Foodborne Illness. 20% Gratuity Is Included In All Transactions. All Menu Prices Across The Entire Website Will Have Taxes, And Gratuity Included In Them On Receipt. Your Receipt Will Show The Breakdown. If You Order A Flavor And Don't Like It You Can Change It By Ordering A Refill.
Purchaser acknowledges that its payment for the purchase of the table reservation at the venue is non-refundable. Upon payment, purchaser further acknowledges that payment for the section reservation entitles purchaser and his/her guest admittance to the venue and the alcoholic beverage, food or hookah order selected by purchaser for the specific date of the event and no other. The event is rain or shine. Purchaser further acknowledges that no refunds will provided and that no exchanges or credits for future event dates will be given for section reservations for any reason.